{"id":5536,"date":"2023-01-10T00:59:17","date_gmt":"2023-01-10T00:59:17","guid":{"rendered":"http:\/\/eye4improve.com\/focus\/quality-improvement\/"},"modified":"2024-11-22T12:42:30","modified_gmt":"2024-11-22T12:42:30","slug":"quality-improvement","status":"publish","type":"page","link":"https:\/\/eye4improve.com\/en\/focus\/quality-improvement\/","title":{"rendered":"Quality Improvement"},"content":{"rendered":"

[et_pb_section fb_built=”1″ next_background_color=”#ffffff” _builder_version=”4.20.2″ _module_preset=”default” background_color=”#D3413C” use_background_color_gradient=”on” background_color_gradient_stops=”#d3413c 0%|#931917 100%” custom_padding=”6px||40px||false|false” bottom_divider_style=”arrow2″ bottom_divider_height=”56px” bottom_divider_repeat=”1x” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][dsm_breadcrumbs align=”center” items_bg_color=”RGBA(255,255,255,0)” _builder_version=”4.20.2″ _module_preset=”default” items_text_color=”#FFFFFF” items_font_size=”11px” home_icon_text_color=”#FFFFFF” home_icon_font_size=”14px” separators_text_color=”#FFFFFF” current_font=”|600|||||||” current_text_color=”#FFFFFF” current_font_size=”11px” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/dsm_breadcrumbs][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”34px” global_colors_info=”{}”]<\/p>\n

Quality Improvement<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_font_size=”22px” text_line_height=”1.6em” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

Achieve greater customer satisfaction, competitiveness, and financial growth.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” custom_padding=”20px||||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” header_2_line_height=”1.4em” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

What is quality improvement<\/span>?<\/h2>\n

[\/et_pb_text][et_pb_divider divider_position=”center” divider_weight=”3px” _builder_version=”4.20.4″ _module_preset=”default” max_width=”120px” max_width_tablet=”120px” max_width_phone=”120px” max_width_last_edited=”on|desktop” module_alignment=”center” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Quality improvement is the process of making incremental changes to products, services, and workflows, ultimately resulting in an enhancement of customer satisfaction, productivity, and efficiency.
It is a systematic approach where we identify the root of the problems, generate potential solutions based on data, implement these solutions, and finally evaluate their achieved effect.<\/p>\n

Quality improvement is a continuous process as it involves regularly addressing new customer demands, new technology, or stricter requirements for documentation, among other things.<\/p>\n

It’s not about doing things “right,” but rather about doing things better than before.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/eye4improve.com\/wp-content\/uploads\/2023\/01\/quality-image.jpg” alt=”Quality Improvement” title_text=”Process Optimisation” _builder_version=”4.20.4″ _module_preset=”default” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset1″ global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#eeeeee” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” header_2_line_height=”1.4em” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Why is quality improvement<\/span> important?<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/eye4improve.com\/wp-content\/uploads\/2024\/11\/KONSULENTER-I-SAMTALE.jpg” alt=”konsulenter i samtale” title_text=”KONSULENTER I SAMTALE” _builder_version=”4.27.0″ _module_preset=”default” hover_enabled=”0″ border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset1″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

By focusing on quality improvement, you as a business can provide your customers with the best possible service or product. You can enhance your competitiveness, both in terms of meeting your customers’ wants and needs, as well as economically by reducing costs. <\/p>\n

Thus, quality improvements can help reduce errors and waste, improve efficiency, and enable you to better predict future costs and plan proactively accordingly.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” header_2_line_height=”1.4em” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

We work on multiple<\/span> levels<\/h2>\n

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We offer competent sparring and leadership at all levels in the organisation when you need to implement your next quality project.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” disabled_on=”off|off|off” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Operational level” use_icon=”on” font_icon=”||fa||900″ icon_color=”#D3413C” image_icon_width=”70px” _builder_version=”4.20.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

We identify “the root” (The Systemic Root Cause) of your challenges, so we have a deep understanding of the problem’s extent and the underlying causes. Once we know the causes, we can find solutions to eliminate the challenges (by developing countermeasures). We ensure quality through follow-up and control at critical checkpoints. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Tactical level ” use_icon=”on” font_icon=”||fa||900″ icon_color=”#D3413C” image_icon_width=”70px” _builder_version=”4.19.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

We work with quality improvement as a continuous improvement process (Continuous Improvement Management – CIM) and apply Maturity Models, which assess current effectiveness and clarify which abilities are necessary to achieve the desired improvements.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Strategic level” use_icon=”on” font_icon=”||fa||900″ icon_color=”#D3413C” image_icon_width=”70px” _builder_version=”4.19.5″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

We are proactive and dare to set the direction to ensure the best possible quality. We work comprehensively, systematically, and continuously with quality and improvement work, balancing control, planning, and development of quality. Learning and development occur in relation to daily work. <\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#eeeeee” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Benefits of quality improvement” use_icon=”on” font_icon=”||fa||900″ icon_color=”#1C8A8A” image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”51px” image_icon_width_tablet=”51px” image_icon_width_phone=”30px” image_icon_width_last_edited=”on|phone” _builder_version=”4.20.4″ _module_preset=”default” header_text_align=”left” header_line_height=”1.5em” global_colors_info=”{}”]<\/p>\n

Quality improvement is essential for a company’s growth. It can help you stay competitive and meet customer demands. Quality improvements can reduce your costs, increase productivity, and improve the quality of your products or services. <\/p>\n

While many companies think of quality improvement in relation to their products or services, improvements can be made across all areas of the company’s operations: marketing, sales, finance\/accounting\/banking, etc.<\/p>\n

[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”How can you achieve quality improvement?” use_icon=”on” font_icon=”||fa||900″ icon_color=”#1C8A8A” image_icon_background_color=”RGBA(255,255,255,0)” icon_placement=”left” image_icon_width=”51px” image_icon_width_tablet=”51px” image_icon_width_phone=”30px” image_icon_width_last_edited=”on|phone” _builder_version=”4.19.4″ _module_preset=”default” header_text_align=”left” header_line_height=”1.5em” global_colors_info=”{}”]To achieve quality improvement, you should start with a clear vision of what you want to achieve. The next step is to identify the problem and its root cause. Once this is done, you should make a plan for solving the problem, including identifying key steps that will lead to success. Implement your plan and evaluate its results, so you can improve it if necessary. <\/p>\n

However, quality improvement doesn’t happen overnight. It takes time and dedication from all involved parties for an organisation to see lasting changes in their operations or products\/services.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” width=”800px” width_tablet=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text quote_border_weight=”0px” _builder_version=”4.18.0″ _module_preset=”default” quote_font=”Playfair Display|600|on||||||” quote_text_align=”center” quote_font_size=”23px” quote_line_height=”1.6em” background_color=”RGBA(255,255,255,0)” custom_css_before=”content: ‘%927b’;||color: #d1d1d1;||font-family: ‘etModules’;||font-size: 100px;||position: absolute;||top: -40px;||left: -40px;” custom_css_main_element=”padding: 0;” custom_css_after=”\/*||content: ‘%927b’;||color: #e1e1e1;||font-family: ‘etModules’;||font-size: 100px;||position: absolute;||bottom: 30px;||right: -40px ||*\/” global_colors_info=”{}” custom_css_main_element_last_edited=”on|desktop” custom_css_before_last_edited=”on|desktop” custom_css_before_phone=”content: ‘%927b’;||color: #e1e1e1;||position: absolute;||font-family: ‘etModules’;||font-size: 80px;||top: -50px;||left: 50%;||transform: translate(-50%)” custom_css_main_element_tablet=”padding: 0;” custom_css_main_element_phone=”padding: 0;” custom_css_before_tablet=”content: ‘%927b’;||color: #d1d1d1;||font-family: ‘etModules’;||font-size: 100px;||position: absolute;||top: -40px;||left: -40px;”]<\/p>\n

\n

Working with eye4improve on key projects has yielded significant improvements in our processes and methods. Their structured management style and trust-building approach enhanced our collaborative effectiveness. Utilising the DMAIC methodology and Six Sigma principles, we have implemented substantial changes in the organisation. <\/p>\n<\/blockquote>\n

– Ole H\u00f8rlyck S\u00f8rensen<\/strong>, Vestas Manufacturing<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Case” _builder_version=”4.19.4″ _module_preset=”default” background_color=”#333333″ background_image=”https:\/\/eye4improve.com\/wp-content\/uploads\/2022\/11\/overpass-structure-square.jpg” parallax=”on” disabled=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_2_line_height=”1.3em” custom_margin=”||40px||false|false” global_colors_info=”{}”]<\/p>\n

Case for International manufacturing company – Optimisation of project structure<\/h2>\n

[\/et_pb_text][dsm_content_timeline dsm_responsive_style=”left” dsm_tree_animation=”on” dsm_pointer_bg_color=”#D3413C” dsm_pointer_active_bg_color=”#D3413C” dsm_pointer_icon_color=”#D3413C” dsm_pointer_active_icon_color=”#D3413C” dsm_tree_bg_color=”#565656″ dsm_tree_active_bg_color=”#931917″ dsm_tree_width=”4px” _builder_version=”4.20.4″ _module_preset=”default” header_level=”h3″ header_font=”||||||||” header_text_color=”#333333″ header_font_size=”26px” content_text_color=”#333333″ border_radii_card_border=”on|5px|5px|5px|5px” global_colors_info=”{}”][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Challenge\/cause” dsm_content=”<\/p>\n

The company faced the following challenges:<\/strong><\/strong><\/p>\n

<\/strong><\/p>\n

    \n
  • The company’s order execution faced several challenges<\/span><\/li>\n
  • High level of sick leave in the company<\/span><\/li>\n
  • Unclear overview of active projects and workload distribution for employees<\/span><\/li>\n
  • Order execution largely depended on individuals<\/span><\/li>\n
  • The execution was slow and inefficient in many cases<\/span><\/li>\n
  • Limited collaboration on processes\/workflows, etc.<\/span><\/li>\n
  • The majority of orders were treated as complex cases regardless of reality<\/span><\/li>\n
  • Very limited overview of orders \/ prospect pipeline<\/span><\/li>\n
  • Difficulty scaling the operation<\/span><\/li>\n<\/ul>\n

    ” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Solution” dsm_content=”<\/p>\n

    Eye4improve, in collaboration with the customer, found the following solutions:<\/strong><\/p>\n

    <\/strong><\/p>\n

      \n
    • Analysis of the current situation using a Lean approach<\/span><\/li>\n
    • Mapping the entire process flow to achieve a common understanding of the process and identify potential areas for improvement<\/span><\/li>\n
    • Establish an online overview of active projects, including individual tasks for employees<\/span><\/li>\n
    • An organisational review to identify areas for improving execution performance<\/span><\/li>\n
    • Training and coaching of leaders and employees<\/span><\/li>\n
    • Development and implementation of standard operating procedures (SOP)<\/span><\/li>\n
    • Defining and establishing clear roles and responsibilities in the order\/project process<\/span><\/li>\n<\/ul>\n

      ” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Result” dsm_content=”<\/p>\n

      In collaboration, we achieved the following impressive results:<\/strong><\/p>\n

      <\/strong><\/p>\n

        \n
      • Adjusting processes that do not depend on individuals<\/span><\/li>\n
      • Broad understanding within the organisation that the majority of orders should follow a procedure with relatively low complexity. The few more complex also largely follow the same basic process. <\/span><\/li>\n
      • Easy transfer of tasks between employees<\/span><\/li>\n
      • More even workload distribution with an online management tool<\/span><\/li>\n
      • A more predictable and efficient execution due to defined roles and responsibilities and a clear understanding of expectations and deliverables between involved stakeholders<\/span><\/li>\n
      • Better overview of the pipeline of potential orders and projects<\/span><\/li>\n
      • Establishment of a %22roadmap%22 for future improvement projects<\/span><\/li>\n<\/ul>\n

        ” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][\/dsm_content_timeline][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

        * Often, our work is subject to non-disclosure agreements (NDA), as we assist customers with quality challenges they do not wish to make public. Therefore, our cases are anonymised and cannot be traced back to the specific companies. However, you can still gain a good insight into what a process with us might look like, and the results our clients have achieved through collaboration. <\/p>\n

        [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.19.1″ _module_preset=”default” background_color=”#333333″ background_image=”https:\/\/eye4improve.com\/wp-content\/uploads\/2022\/11\/overpass-structure-square.jpg” parallax=”on” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.4″ _module_preset=”default” header_2_font=”|700|||||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”30px” header_2_line_height=”1.3em” custom_margin=”||40px||false|false” global_colors_info=”{}”]<\/p>\n

        Quality improvement: Optimisation of documentation for an International producer of advanced production facilities<\/h2>\n

        [\/et_pb_text][dsm_content_timeline dsm_responsive_style=”left” dsm_tree_animation=”on” dsm_pointer_bg_color=”#D3413C” dsm_pointer_active_bg_color=”#D3413C” dsm_pointer_icon_color=”#D3413C” dsm_pointer_active_icon_color=”#D3413C” dsm_tree_bg_color=”#565656″ dsm_tree_active_bg_color=”#931917″ dsm_tree_width=”4px” _builder_version=”4.20.4″ _module_preset=”default” header_level=”h3″ header_font=”||||||||” header_text_color=”#333333″ header_font_size=”26px” content_text_color=”#333333″ border_radii_card_border=”on|5px|5px|5px|5px” global_colors_info=”{}”][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Challenge\/cause” dsm_content=”<\/p>\n

          \n
        • The company was really good at delivering the facilities in the right quality and on time. However, the accompanying documentation for the facilities could be up to 180 days delayed. <\/li>\n
        • Customers had previously turned a blind eye to the delay because the facilities could be used without documentation if necessary.<\/li>\n
        • However, new EU rules meant that customers would no longer be able to use the facility before the right documentation was available.<\/li>\n
        • In addition, the company had started to outsource the production of sub-elements to other countries. This increased the complexity of the documentation process further <\/li>\n
        • Therefore, there was a need to manage the documentation so that it could be delivered alongside the facility. If unsuccessful, there was a real risk that the company would lose customers. <\/li>\n
        • The project had previously been attempted to be solved using experience and intuition, and not based on data, which could confirm or refute whether the approach was correct. This is a challenge we often see in solution and action-oriented businesses.
          <\/span><\/li>\n<\/ul>\n

          ” _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Solution” dsm_content=”<\/p>\n

            \n
          • In the project, we needed to identify and understand the causes of variation in delivery times before we could optimise the process (Root Cause).<\/li>\n
          • The project structure was based on the DMAIC project model from the Six Sigma method.<\/li>\n
          • We assembled a cross-organisational team of employees for the task, representing the entire process, from sales to shipping. This gave us insight into the whole process, and ensured all key stakeholders were involved. <\/li>\n
          • With the team, we mapped the process from start to finish, gaining an understanding of the complexity of the entire workflow.<\/li>\n
          • To understand the causes of the variation in delivery time, measurements and data were systematically collected and analysed until we could either confirm or refute our hypotheses. Then, we could make informed decisions regarding the company’s challenges. <\/li>\n
          • Through our analyses, we identified several points that posed significant challenges:\n
              \n
            1. Many customers ordered an entire documentation package without actually needing it.<\/li>\n
            2. The requirement for documentation was posed (too) late.<\/li>\n
            3. Delivery times varied greatly from: country to country, seller to seller, and customer to customer (in the same country).<\/li>\n
            4. A significant backlog on documentation meant no documentation could be delivered on time.<\/li>\n
            5. For smaller standard packages, the %22lead time%22 was quicker and with less variation.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n

              ” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][dsm_content_timeline_child dsm_use_icon=”on” font_icon=”||fa||900″ dsm_icon_color=”#D3413C” dsm_title=”Benefits” dsm_content=”<\/p>\n

                \n
              • With the new and improved understanding of the process and the problem, where the causes were known and tested, the solution almost lay right before them. The process was redesigned and streamlined, and all non-value-adding (NVA) steps were removed. <\/li>\n
              • Item numbers were established for the documentation packages. Thus, the customer could order the desired documentation at the same time as the actual facility. <\/li>\n
              • Extra documentation could be purchased for an additional cost. This resulted in the customer actively starting to consider which documentation they wanted to be delivered. <\/li>\n
              • Dedicated efforts were made to clear the backlog, so the documentation process could start without delays.<\/li>\n
              • The company could now deliver the documentation on time \u2013 along with the facility itself!<\/li>\n
              • The company started to make money from the delivery of the documentation, as additional documentation now was a service that could be billed.<\/li>\n
              • The documentation department could start their work simultaneously with the production of the facility.<\/li>\n
              • Upon order placement, both the company and the customer knew exactly what deliveries were expected: product, documentation, regulatory approvals, insurances, and certificates, etc.<\/li>\n<\/ul>\n

                ” _builder_version=”4.19.5″ _module_preset=”default” global_colors_info=”{}” parent_header_level=”h3″][\/dsm_content_timeline_child][\/dsm_content_timeline][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” text_font=”||||||||” text_text_color=”#FFFFFF” text_orientation=”center” global_colors_info=”{}”]<\/p>\n

                * Often, our work is subject to non-disclosure agreements (NDA), as we assist customers with quality challenges they do not wish to make public. Therefore, our cases are anonymised and cannot be traced back to the specific companies. However, you can still gain a good insight into what a process with us might look like, and the results our clients have achieved through collaboration. <\/p>\n

                [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”S\u00e5dan kan eye4improve hj\u00e6lpe dig” _builder_version=”4.19.4″ _module_preset=”default” background_color=”#eeeeee” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” header_2_line_height=”1.4em” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

                How eye4improve<\/span> can help you<\/h2>\n

                [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.19.4″ _module_preset=”default” width=”40%” width_tablet=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][dsm_icon_list icon_color=”#1C8A8A” icon_gap_width=”1.4em” icon_font_size=”40px” list_space_between=”20px” _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][dsm_icon_list_child text=”Eye4improve offers professional consulting in quality improvement with documentation and education tailored to your needs.” font_icon=”||fa||900″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/dsm_icon_list_child][dsm_icon_list_child text=”Our consultants assist you in evaluating your business processes, identifying areas for improvements, creating an implementation plan, and ultimately guiding you to ensure all requirements are met in all stages.” font_icon=”||fa||900″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/dsm_icon_list_child][dsm_icon_list_child text=”We work closely with our clients to ensure that they meet their strategic goals through process improvements. Our team of experienced professionals works within your budget to deliver measurable results that contribute directly to improved performance and increased revenue.” font_icon=”||fa||900″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.18.1″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”%91%93″][et_pb_row _builder_version=”4.18.1″ _module_preset=”default” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” custom_margin=”||10px||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

                Our Core<\/span> Services<\/h2>\n

                [\/et_pb_text][et_pb_divider divider_position=”center” divider_weight=”3px” _builder_version=”4.18.0″ _module_preset=”default” max_width=”120px” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” module_alignment=”center” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” _builder_version=”4.18.1″ _module_preset=”default” width=”90%” global_colors_info=”{}”][et_pb_column type=”1_3″ module_class=”custom-column” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|5px|5px|5px|5px” border_color_all=”#dddddd” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_text_align=”left” header_2_font_size=”36px” header_3_font=”||||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” header_3_line_height=”1.3em” module_alignment=”center” header_3_font_size_tablet=”20px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

                Project Management<\/h3>\n

                [\/et_pb_text][et_pb_image src=”https:\/\/eye4improve.com\/wp-content\/uploads\/2022\/09\/Analytic.svg” alt=”Project Management” title_text=”Websites” url=”https:\/\/eye4improve.com\/en\/services\/project-management\/” align=”center” module_class=”et-zoom-in” _builder_version=”4.19.5″ _module_preset=”default” width=”50%” width_tablet=”50%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” animation_style=”zoom” animation_duration=”400ms” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_orientation=”center” custom_margin=”20px||20px||false|false” global_colors_info=”{}”]At eye4improve, we have extensive experience in creating successful quality, improvement, and implementation projects. We know what’s important when a project needs to be executed.[\/et_pb_text][et_pb_button button_url=”https:\/\/eye4improve.com\/en\/services\/project-management\/” button_text=”Read More” button_alignment=”center” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_color=”#D3413C” button_bg_color=”rgba(255,255,255,0)” button_border_width=”1px” button_border_color=”#D3413C” button_border_radius=”3px” button_font=”|||on|||||” button_use_icon=”off” custom_margin=”auto||||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#D3413C” button_bg_color__hover_enabled=”on|desktop” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|desktop” button_border_color__hover=”#D3413C” button_border_color__hover_enabled=”on|hover” button_border_radius__hover=”3px” button_border_radius__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ module_class=”custom-column” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|5px|5px|5px|5px” border_color_all=”#dddddd” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.1″ _module_preset=”default” header_text_align=”left” header_2_font_size=”36px” header_3_font=”||||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” header_3_line_height=”1.3em” module_alignment=”center” header_3_font_size_tablet=”20px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

                Project Consultancy<\/h3>\n

                [\/et_pb_text][et_pb_image src=”https:\/\/eye4improve.com\/wp-content\/uploads\/2022\/09\/Merger.svg” alt=”Consulting Advice” title_text=”Websites” url=”https:\/\/eye4improve.com\/en\/services\/project-consultancy\/” align=”center” module_class=”et-zoom-in” _builder_version=”4.19.5″ _module_preset=”default” width=”50%” width_tablet=”50%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” animation_style=”zoom” animation_duration=”400ms” animation_delay=”150ms” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_orientation=”center” custom_margin=”20px||20px||false|false” global_colors_info=”{}”]If you need competent and professional assistance in resolving quality challenges, improvement or implementation projects, we are ready to assist you in the process.[\/et_pb_text][et_pb_button button_url=”https:\/\/eye4improve.com\/en\/services\/project-consultancy\/” button_text=”Read More” button_alignment=”center” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_color=”#D3413C” button_bg_color=”rgba(255,255,255,0)” button_border_width=”1px” button_border_color=”#D3413C” button_border_radius=”3px” button_font=”|||on|||||” button_use_icon=”off” custom_margin=”auto||||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#D3413C” button_bg_color__hover_enabled=”on|desktop” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|desktop” button_border_color__hover=”#D3413C” button_border_color__hover_enabled=”on|hover” button_border_radius__hover=”3px” button_border_radius__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ module_class=”custom-column” _builder_version=”4.16″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|5px|5px|5px|5px” border_color_all=”#dddddd” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” header_text_align=”left” header_2_font_size=”36px” header_3_font=”||||||||” header_3_text_color=”#333333″ header_3_font_size=”18px” header_3_line_height=”1.3em” module_alignment=”center” header_3_font_size_tablet=”20px” header_3_font_size_phone=”24px” header_3_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

                Education & Training<\/h3>\n

                [\/et_pb_text][et_pb_image src=”https:\/\/eye4improve.com\/wp-content\/uploads\/2022\/11\/Staff.svg” alt=”Education and Training” title_text=”Education and Training” url=”https:\/\/eye4improve.com\/en\/services\/education-training\/” align=”center” module_class=”et-zoom-in” _builder_version=”4.19.5″ _module_preset=”default” width=”50%” width_tablet=”50%” width_phone=”80%” width_last_edited=”on|phone” module_alignment=”center” animation_style=”zoom” animation_duration=”400ms” animation_delay=”300ms” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_orientation=”center” custom_margin=”20px||20px||false|false” global_colors_info=”{}”]We have extensive experience in educating and training companies, so you gain the tools, understanding, and motivation to resolve challenges with quality improvement, process optimisation, and project management. [\/et_pb_text][et_pb_button button_url=”https:\/\/eye4improve.com\/en\/services\/education-training\/” button_text=”Read More” button_alignment=”center” _builder_version=”4.19.5″ _module_preset=”default” custom_button=”on” button_text_color=”#D3413C” button_bg_color=”rgba(255,255,255,0)” button_border_width=”1px” button_border_color=”#D3413C” button_border_radius=”3px” button_font=”|||on|||||” button_use_icon=”off” custom_margin=”auto||||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|desktop” button_bg_color__hover=”#D3413C” button_bg_color__hover_enabled=”on|desktop” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|desktop” button_border_color__hover=”#D3413C” button_border_color__hover_enabled=”on|hover” button_border_radius__hover=”3px” button_border_radius__hover_enabled=”on|hover” button_bg_enable_color__hover=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#F7F7F7″ background_enable_pattern_style=”on” background_pattern_color=”rgba(255,255,255,0.12)” background_pattern_size=”cover” background_pattern_vertical_offset=”-22%” custom_padding=”40px||||false|false” top_divider_color=”#FFFFFF” top_divider_height=”43px” top_divider_flip=”vertical” saved_tabs=”all” global_colors_info=”%91%93″][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.18.0″ _module_preset=”default” width=”90%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_font_size=”30px” custom_margin=”||10px||false|false” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

                Let’s have a chat<\/span><\/h2>\n

                [\/et_pb_text][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_orientation=”center” custom_margin=”20px||20px||false|false” global_colors_info=”{}”]<\/p>\n

                Do you need help and guidance for specific challenges that you and your company are facing?<\/p>\n

                Don’t hesitate to contact us for a non-binding conversation. Just fill out the form, and we will contact you. <\/p>\n

                [\/et_pb_text][et_pb_text module_class=”call-zoom-in” _builder_version=”4.19.1″ _module_preset=”default” text_font=”|600|||||||” text_text_color=”#FFFFFF” text_font_size=”24px” background_color=”#D3413C” use_background_color_gradient=”on” background_color_gradient_stops=”#d3413c 0%|#931917 100%” text_orientation=”center” width=”200px” height=”200px” custom_margin=”|auto||auto|false|true” link_option_url=”tel:+4522996900″ custom_css_main_element=”display: flex;||flex-direction: column;||align-items: center;||justify-content: space-around;” border_radii=”on|50%|50%|50%|50%” border_color_all=”#3CCED3″ box_shadow_style=”preset1″ global_colors_info=”{}”]<\/p>\n

                \ue090<\/span>
                +45 22996900<\/span>
                (09.00 – 17.00)<\/span><\/p>\n

                [\/et_pb_text][et_pb_text _builder_version=”4.18.1″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]Of course, you are also welcome to call us on weekdays between 09.00 and 17.00.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.18.0″ _module_preset=”default” background_color=”#333333″ custom_padding=”20px|20px|20px|20px|true|true” border_radii=”on|5px|5px|5px|5px” box_shadow_style=”preset1″ global_colors_info=”{}”][de_fb_form form_id=”Kontaktformular – Basic Global” submit_button_text=”Send” is_ajax_submit=”on” ajax_submit_button_text=”Sending…” success_hide_form=”on” success_message=”Thank you for the message. We will be in touch soon.” failed_message=”Sorry! An error occurred. Please try again.” use_custom_email=”off” custom_contact_email=”helle@eye4improve.com” from_email=”custom” custom_from_email=”noreply@eye4improve.com” email_title=”Foresp\u00f8rgsel p\u00e5 eye4improve \/ kontaktformular” save_to_database=”on” button_alignment=”center” google_recaptcha=”on” recaptcha_sitekey_type=”recaptcha_3″ recaptcha_sitekey_v3=”6LeJJaonAAAAAFNUwFeCpE7yqfrQGbjpAJPF0uGn” recaptcha_seckey_v3=”6LeJJaonAAAAAMjiV-wvbcCkxN981Tc2Un7M4qYy” module_class=”contact-form” _builder_version=”4.21.0″ _module_preset=”default” form_field_background_color=”#FFFFFF” form_field_focus_text_color=”#333333″ form_field_custom_padding=”||||false|false” success_notice_text_text_align=”center” success_notice_text_text_color=”#FFFFFF” success_notice_text_font_size=”18px” custom_button=”on” button_text_color=”#FFFFFF” button_bg_color=”#D3413C” button_border_width=”1px” button_border_color=”#D3413C” button_border_radius=”5px” button_font=”|||on|||||” button_use_icon=”off” button_custom_margin=”||||false|false” button_custom_padding=”||||false|false” border_radii=”on|5px|5px|5px|5px” global_module=”5788″ saved_tabs=”all” global_colors_info=”{}” button_text_color__hover=”#FFFFFF” button_text_color__hover_enabled=”on|hover” button_bg_color__hover=”#ea4a41″ button_bg_color__hover_enabled=”on|hover” button_border_width__hover=”1px” button_border_width__hover_enabled=”on|hover” button_border_color__hover=”#D3413C” button_border_color__hover_enabled=”on|hover” button_border_radius__hover=”5px” button_border_radius__hover_enabled=”on|desktop” button_bg_enable_color__hover=”on”]\t\t

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