Lean Six Sigma Yellow Belt – DMAIC
Understand the Lean Six Sigma mindset and acquire the tools to work with your improvement projects.
Lean Six Sigma Yellow Belt course
You’ll gain an overview of the various Lean Six Sigma methods in the toolkit, essential for enhancing your current services, products, and processes, adhering to Lean principles for eliminating waste and non-value-adding elements in the process, whilst achieving Six Sigma quality standards.
You’ll gain a basic understanding of how Lean Six Sigma can help improve your company’s ability to identify and resolve problems in processes by focusing on reducing variation and enhancing quality. It can also be used to cut costs, boost efficiency, and improve customer satisfaction.
Who is it aimed at?
More companies have realised that the Lean Six Sigma method can help increase customer satisfaction by improving the quality of products, processes, and services, thereby also improving the bottom line. This means that companies using Lean Six Sigma thinking can achieve significant quality improvements, save resources, and strengthen competitiveness.
Content of the Lean Six Sigma Yellow Belt course
Duration: 3 days
The course will focus on Lean Six Sigma and the tools naturally associated with the method.
The most relevant methods will be explained in combination with case studies and associated exercises, so you have the opportunity to test the theory in practice.
You’ll learn to set up and support projects with data, as well as which tools and techniques you can effectively apply. You’ll also learn how to ensure that the project’s improvements can be embedded in the organisation, making them enduring. The course will guide you through all stages of the DMAIC model and provide an introduction to statistics (This is elaborated from Green Belt level and above).
Day 1
Welcome and introduction to the course.
Define
- Introduction to Lean Six Sigma
- How Lean Six Sigma projects are organised
- Cost of poor Quality (COPQ) – Expenses associated with poor quality
- Define the problem and why it is crucial to have it resolved
- Understand your customers and prioritise their customer wishes/requirements.
- Understanding the process
- How to use the A3 report as a problem-solving tool (one-page report on the background and progress of a project).
Measure
- Data collection. What data should be collected and how?
- How good is your data? Can you rely on it?
- Understand the variation and what it tells you about the problem.
- "Baseline" – how large is the problem from the customer's perspective? (an initial set of critical observations or data used for comparison or control)
- OEE (Overall Equipment Effectiveness), 5S (Sort, Set in order, Shine, Standardise, Sustain), 8 types of waste (TIMWOOD-N)
- Update the A3 report
Analysis
- Investigate the variation to identify a potential root to the problem (Root Cause)
- Fishbone Diagram
- 5 x Whys
- "The Data Door" - analysis of data to identify the causes of the problem using graphical or statistical tools. What does the data tell us?
- "The Process Door" - a selection of tools and techniques that analyse the process itself, to identify the causes of the problem. What does the process tell us?
- Verification of causes
- Transform the causes into something measurable
- Update the A3 report
Day 2
Summary and reflections on day 1
Improve
- Identify cost-effective solutions to counteract the root of the problems ("Root Cause")
- Prioritise and select the best solutions
- Cost/benefit calculation of chosen solutions
- Poka Yoke - solution for human errors in the production process
- Kaizen - Continuous improvement process
- Pilot test - test of potential solution
- Implement solution
- Update the A3 report
Control
- Monitoring the process
- Standardise and document the new improved process
- Make the new process known in the organisation
- Kaizen - Continuous improvement process
- Project closure and handover
- Update the A3 report
Training exercise
- Catapult exercise
Day 3
We recap what we've learned over the past two days and carry out practical exercises where you test the theory. We end the day with a written exam (multiple-choice test).
- Recap of methods and tools we have worked with over the past two days
- Introduction to A3 exercise
- Follow-up on Catapult exercise
- "Go to Gemba" – an expression for physically moving around the organisation and getting an impression of what is actually happening in different places.
- Presentation of A3 exercise
- Written exam – multiple choice test
- Certification
The Practical
Duration: 3 days in total
Time for instruction: Typically from 8.00 to 16.00
Teaching form: The training will primarily take place as physical group instruction
Group: We have small groups with a maximum of 24 participants. You follow the same group throughout the whole course
Preparation: No preparation is required before the training
Exam and Certification: The training concludes with a multiple-choice test, where you must achieve a minimum of 80% correct to pass. Following this, you will be certified as a Lean Six Sigma Yellow Belt.
Outcome – What competences does it provide?
Upon completing the course, you’ll have learned what it takes to improve the efficiency and quality of products, services, and processes. Your learning will happen through both theory and practical exercises, where you practice the use of key Lean Six Sigma tools. After three days, you’ll have a thorough understanding of how to work with improvements using Lean Six Sigma thinking and particularly the DMAIC model and the associated tools.
You’ve been introduced to how Lean Six Sigma can enhance a company’s ability to understand and improve their performance through a data-driven approach.
You will, for example, be able to:
- Apply the DMAIC method in practice
- Understand and apply basic Lean and Six Sigma problem-solving and quality tools
- Perform basic data analyses to resolve minor quality challenges (we delve deeper into data analyses at the Green Belt and Black Belt level)
- Good understanding of spotting "the 8 types of waste" (Transport, inventory, motion, waiting, overproduction, over-processing, defects, underutilised resources)
- Fill out and use an A3 document as a problem-solving tool
- Take an active role in quality management, quality control and quality improvement.
- Identify, control, and monitor potential profit/loss areas and report these to Green Belts/Black Belts/Master Black Belts, becoming a vital part of your organisation's continuous improvement work
- See organisations as a collection of processes, where input and process elements affect output.
- Understand the relationship between quality challenges and "Root Cause Analysis".
- Understand how Lean Six Sigma can support a company's strategy and goals
- Set the organisational framework for a successful quality project.
- Actively, critically, and constructively contribute to the company's work with quality, optimisation, and process improvement
Our other Lean Six Sigma training courses
White
Belt
Get a brief yet thorough introduction to Lean Six Sigma and the associated tools, so you have an awareness and understanding of how a DMAIC project works.
Duration: 1 day of teaching
Green
Belt
Acquire great practical insight and become capable of leading and conducting improvement projects within your own field or department. Green Belts often spend about 25% of their working time on this.
Duration: 15 days of teaching + work with own practical project
Black
Belt
Achieve expert level and become capable of conducting complicated cross-organisational improvement projects to ensure greater robustness in products, services, and processes. Typically, a 100% resource.
Duration: 20 days of teaching + work with two specific projects
Master Black
Belt
You will become the expert who, with great professionalism, can solve critical and complicated quality challenges, take on a strategic leadership role in the organisation, and train and coach other Green Belts and Black Belts in the method.
Duration: typically 9-11 days of teaching (final number agreed individually) + practical project and coaching of Green Belts and Black Belts
Why choose eye4improve
- Skillful and experienced instructors
- You gain skills you can use in the real world
- We alternate between theory and practical exercises, so you are involved in the teaching
- The complex material is served in an easy-to-understand way with plenty of examples and exercises
- You gain skills you can use in the real world
- You get a high academic level
- We educate practitioners
Let’s have a chat
Do you need help and guidance for specific challenges that you and your company are facing?
Don’t hesitate to contact us for a non-binding conversation. Just fill out the form, and we will contact you.
+45 22996900
(09.00 – 17.00)
